Terms of Use

Last updated: March 25, 2026

1. Acceptance of Terms

By downloading, installing, or using the MyAI Health extension ("the Extension"), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use the Extension.

2. Not Medical Advice

The Extension is an information retrieval tool only. It fetches your health records from Alberta's My Health Records and AHS MyChart portals and presents them through an AI assistant (Claude, by Anthropic).

The Extension does not provide medical advice, diagnosis, or treatment recommendations. Any information provided by the AI assistant — including summaries, explanations, or interpretations of your health data — is generated by artificial intelligence and is not a substitute for professional medical judgment.

The Extension is not a medical device, health care service, or clinical decision support system. It has not been reviewed or approved by Health Canada or any regulatory body.

3. Not for Emergencies

This Extension is not designed for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department immediately. Do not rely on this Extension for urgent health concerns.

4. No Professional Relationship

Use of the Extension does not create a doctor-patient, healthcare provider, or any other professional relationship between you and the creator(s) of the Extension. You should always consult with a qualified healthcare professional for medical decisions.

5. Data Accuracy and Completeness

Health data displayed through the Extension is retrieved directly from Alberta Health Services' portals (My Health Records and AHS MyChart). The Extension acts as a passthrough — it does not create, modify, or validate health data.

We make no guarantees regarding the accuracy, completeness, timeliness, or reliability of the data retrieved. Data may be delayed, incomplete, or contain errors originating from the source systems. Always verify important health information with your healthcare provider or the official portals directly.

6. AI-Generated Content

When your health data is presented through the Extension, it is processed by Claude, an AI assistant developed by Anthropic. The AI may summarize, organize, or contextualize your data.

AI-generated responses may be inaccurate, incomplete, or misleading. The AI does not have access to your full medical history, clinical context, or other factors that a healthcare provider would consider. Do not make health decisions based solely on AI-generated interpretations of your data.

7. Third-Party Services

The Extension relies on third-party services that are outside of our control:

  • Alberta Health Services — My Health Records and AHS MyChart portals
  • Anthropic — Claude AI assistant for processing and displaying data
  • Microsoft Azure — Cloud infrastructure
  • Alberta's MyAlberta Digital ID — Authentication

We are not responsible for the availability, accuracy, security, or performance of these third-party services. Their use is subject to their own terms and privacy policies.

8. Data and Privacy

The Extension does not store your health data. Session cookies are encrypted with AES-256-GCM and stored locally on your machine. However, when you use the Extension, your health data is transmitted to Anthropic's Claude AI for processing. Please review Anthropic's privacy policy to understand how your data may be handled during AI processing.

You are responsible for understanding and accepting the privacy implications of transmitting your health data to AI services.

9. User Responsibility

You are solely responsible for:

  • Verifying any health information with your healthcare provider before acting on it
  • Safeguarding your MyAlberta Digital ID credentials
  • Understanding that AI-generated content may contain errors
  • Ensuring your use of the Extension complies with applicable laws
  • Seeking professional medical advice for any health concerns

10. Disclaimer of Warranties

THE EXTENSION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

We do not warrant that the Extension will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the results obtained from use of the Extension will be accurate or reliable.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE CREATOR(S) OF THE EXTENSION BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your use of or inability to use the Extension
  • Any health decisions made based on information obtained through the Extension
  • Any inaccuracies or errors in data retrieved from health portals
  • Any AI-generated content, interpretations, or summaries
  • Unauthorized access to your data or sessions
  • Any interruption or cessation of the Extension's functionality
  • Any third-party service failures or data breaches

This limitation applies regardless of the legal theory under which liability is asserted, including negligence, contract, strict liability, or any other basis, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless the creator(s) of the Extension from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Extension, your violation of these Terms, or your violation of any rights of a third party.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Extension after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Extension shall be subject to the exclusive jurisdiction of the courts of the Province of Alberta.

15. Contact

If you have questions about these Terms, please contact us at hello@myaihealth.ca.