Terms of Use

1. Acceptance of Terms

By downloading, installing, or using the MyAI Health extension ("the Extension"), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use the Extension.

2. Not Medical Advice

The Extension is an information retrieval tool only. It fetches your health records from Alberta's My Health Records and AHS MyChart portals and presents them through an AI assistant (Claude, by Anthropic).

The Extension does not provide medical advice, diagnosis, or treatment recommendations. Any information provided by the AI assistant — including summaries, explanations, or interpretations of your health data — is generated by artificial intelligence and is not a substitute for professional medical judgment.

The Extension is not a medical device, health care service, or clinical decision support system. It has not been reviewed or approved by Health Canada or any regulatory body.

3. Not for Emergencies

This Extension is not designed for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department immediately. Do not rely on this Extension for urgent health concerns.

4. No Professional Relationship

Use of the Extension does not create a doctor-patient, healthcare provider, or any other professional relationship between you and the creator(s) of the Extension. You should always consult with a qualified healthcare professional for medical decisions.

5. Data Accuracy and Completeness

Health data displayed through the Extension is retrieved directly from Alberta Health Services' portals (My Health Records and AHS MyChart). The Extension acts as a passthrough — it does not create, modify, or validate health data.

We make no guarantees regarding the accuracy, completeness, timeliness, or reliability of the data retrieved. Data may be delayed, incomplete, or contain errors originating from the source systems. Always verify important health information with your healthcare provider or the official portals directly.

6. AI-Generated Content

When your health data is presented through the Extension, it is processed by Claude, an AI assistant developed by Anthropic. The AI may summarize, organize, or contextualize your data.

AI-generated responses may be inaccurate, incomplete, or misleading. The AI does not have access to your full medical history, clinical context, or other factors that a healthcare provider would consider. Do not make health decisions based solely on AI-generated interpretations of your data.

7. Third-Party Services

The Extension and download website use third-party services:

• Alberta Health Services — My Health Records and AHS MyChart portals (data source)
• Anthropic — Claude AI assistant (used in the Claude Desktop / .mcpb path; US-based servers)
• Microsoft Azure — Website hosting (Central US), download storage and the separate remote MCP server (Canada Central)
• Google Fonts — The website's Inter font; font requests disclose your IP address and browser metadata to Google
• GitHub — Source code and an alternative download channel, subject to GitHub's own logging and privacy policy
• Alberta's MyAlberta Digital ID — Authentication

We are not responsible for the availability, accuracy, security, or performance of these third-party services. Their use is subject to their own terms and privacy policies.

8. Data and Privacy

The desktop extension, download website, and separate remote server have different data flows. The experimental web-chat portal is disabled.

8a. Claude Desktop Extension (.mcpb path)

When you install the Extension via the downloadable .mcpb file and use it within Claude Desktop:

• The Extension runs locally on your computer.
• Your health data is fetched directly from Alberta's health portals to your machine. It does not pass through our servers.
• Your health data is then sent to Anthropic's Claude AI (servers located in the United States) for the AI conversation. See Anthropic's privacy policy and their Consumer Health Data Privacy Policy.
• The MCP does not keep a health-record database. It stores encrypted sign-in cookies at ~/.mhr-records/session.enc and a dedicated Chrome profile at ~/.mhr-records/browser-profile. The profile can retain sign-in cookies and browser data. A session timeout is not a guarantee that those files have been erased.
• Ordinary disconnect removes the saved MCP session, but the dedicated browser may remember Alberta sign-in. Local encryption does not protect against someone using the same operating-system account. Protect your computer and account.
• Explicitly asking the extension to forget this device (forget_device: true) also removes its dedicated browser profile and saved sign-in files. The tool reports incomplete cleanup. This does not erase Claude history, normal browser data, or Alberta records, and is not a global Alberta sign-out.
• You enter credentials on Alberta's own sign-in page. Do not enter passwords or health records into download links, support emails, or GitHub issues.
• Claude Desktop and Anthropic manage your conversations, including health records returned to them. Retention and model-training rules depend on your account, settings, and their current policies. We do not promise a fixed retention period or manage, erase, or migrate Claude's history. Other MCP hosts have their own policies.

8b. Website and downloads

Downloads are public. You do not need to give us your name, email, or reason for downloading.

• The access-request endpoint is retired. It no longer reads submitted details, sends mail, checks CAPTCHA, issues invitations, or writes access-request records. Old emailed download links redirect to the public installer without forwarding their token.
• We removed browser analytics, CAPTCHA scripts, and custom download records containing IP addresses or browser details. The download API makes a read-only link that expires after 30 minutes.
• Hosting, CDN, and storage services still receive IP addresses and request metadata, such as timestamps, browser headers, paths, and query strings. This can include tokens in old URLs or signed download URLs in platform logs. Removing application tracking does not remove those logs. Their retention depends on service settings and provider policies; we have not verified a single retention period for every copy.
• The website loads Inter from Google Fonts. Links to Claude, GitHub, Alberta, and other sites take you to services with their own privacy rules. Our pages and download redirects use a no-referrer policy.
• The extension's update check sends its installed version to our download API. It does not need health records, a name, or an email.

8c. Earlier access requests and emails

The previous download process collected names, email addresses, optional reasons, and download metadata in Azure Tables and notification emails. Reasons may have included health details. Copies may still exist in Tables, mailboxes, operational logs, and backups. Historical cleanup is pending separate approval, including any recordkeeping needs and email or backup administrator action. Stopping new collection does not erase those copies. We do not claim that historical data has been deleted.

8d. Remote server, disabled portal, and hosting regions

• Public website: Azure Static Web Apps, Central US. A move to Canadian website hosting has not been completed.
• Download storage and separate remote MCP server: Canada Central. Remote MCP requests, unlike desktop requests, pass health data through that server. Authentication state is encrypted in access tokens; this does not eliminate operational platform logs.
• Web-chat portal: Disabled; web chat, sign-in, and beta invitations are unavailable. Earlier versions saved transcripts in browser storage; disabling the portal does not prove that earlier copies have been removed.
• Dormant portal AI configuration: Azure AI Foundry Canada East. Any future activation requires a separate review of provider handling, abuse monitoring, retention, and authentication. See Microsoft's data privacy documentation.

A Canadian resource location is not a guarantee of all-Canadian processing or legal compliance. We do not claim HIA or POPA certification. Claude conversations, website delivery, and third-party services can involve processing outside Canada.

9. Privacy Questions and Requests

Applicable privacy rights depend on the service and the law. You can contact us to:

• Access: Ask about personal information we may hold, including earlier access requests and support emails.
• Correction: Request correction of any inaccurate personal information we hold.
• Complaint: File a complaint about our privacy practices with the Office of the Information and Privacy Commissioner of Alberta (OIPC) at www.oipc.ab.ca.

For privacy requests or concerns, contact us at support@myaihealth.ca.

10. User Responsibility

You are solely responsible for:

• Verifying any health information with your healthcare provider before acting on it
• Safeguarding your MyAlberta Digital ID credentials
• Understanding that AI-generated content may contain errors
• Ensuring your use of the Extension complies with applicable laws
• Seeking professional medical advice for any health concerns

11. Disclaimer of Warranties

THE EXTENSION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

We do not warrant that the Extension will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the results obtained from use of the Extension will be accurate or reliable.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE CREATOR(S) OF THE EXTENSION BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use the Extension
• Any health decisions made based on information obtained through the Extension
• Any inaccuracies or errors in data retrieved from health portals
• Any AI-generated content, interpretations, or summaries
• Unauthorized access to your data or sessions
• Any interruption or cessation of the Extension's functionality
• Any third-party service failures or data breaches

This limitation applies regardless of the legal theory under which liability is asserted, including negligence, contract, strict liability, or any other basis, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless the creator(s) of the Extension from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Extension, your violation of these Terms, or your violation of any rights of a third party.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Extension after changes constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Extension shall be subject to the exclusive jurisdiction of the courts of the Province of Alberta.

16. Contact

If you have questions about these Terms, please contact us at support@myaihealth.ca.